# Change or cancel your plan

> Update your payment method, switch between Silver and Gold, cancel your subscription, and resume a cancellation before it takes effect.

Everything about your subscription is in one card in **Settings**. This page covers updating your payment method, changing plans, cancelling, and undoing a cancellation.

> **Note:** Only the people who manage your organization's account see these controls. For the plans themselves, see [Plans and what's included](https://docs.reinvestorhub.ai/reference/plans-and-billing/plans-and-what-is-included/).

## Find your subscription

In the sidebar, select **Settings**, then open the **Subscription** section, titled **Subscription & Billing**. It shows:

- Your plan name and a status badge such as **Active** or **Trial**.
- **Billing Cycle**, either Monthly or Annual.
- **Next billing date**, or **Access ends** if you have cancelled.
- **Payment Method**, with the card brand and last four digits.

Under those are three buttons: **Change Plan**, **Update Payment** and **Cancel Plan**.

## Update your payment method

Select **Update Payment**. It opens our payment provider's secure billing page, where you can change your card. When you finish, return to Re:InvestorHub.

## Change your plan

1. **Open Change Plan**

   In **Subscription & Billing**, select **Change Plan**. The **Change Your Plan** dialog opens and says which plan you are currently on.

2. **Review your usage**

   **Current Usage** shows how many **Projects**, **Properties** and **Deals** you have, and how much **Storage** you use. Compare these with the plan you are moving to.

3. **Pick a plan**

   Choose **Monthly** or **Annual** billing, then select the plan you want. Your current plan is marked **Current Plan**. The other plans show **Upgrade** or **Downgrade**. If you have a promo code, enter it under **Have a promo code?**.

4. **Confirm**

   Select the confirm button at the bottom. It reads **Upgrade & Pay** with the price, or **Downgrade to** with the plan name.

### Upgrading

An upgrade takes you to a secure checkout page to pay. When payment completes, your new plan is active.

### Downgrading

> **Downgrades apply immediately:** A downgrade takes effect as soon as you confirm. It does not wait for the end of your billing period.

If your usage is above what the lower plan allows, the dialog shows a red warning first: "Warning: Your current usage exceeds Silver limits". It lists what is over, for example how many projects you have against how many the plan allows, and adds "Downgrading may disable some features. Click confirm again to proceed." Select the confirm button a second time to go ahead.

> **What you should see:** the message "Plan changed to" followed by the plan name, and your new plan on the Subscription card.

## Cancel your plan

1. **Select Cancel Plan**

   In **Subscription & Billing**, select **Cancel Plan**. The cancel dialog opens and tells you the date your access continues until.

2. **Choose a reason**

   Optionally, open "Help us improve: why are you cancelling?" and choose **Too expensive**, **Not using it enough**, **Missing a feature I need**, **Switching to another tool** or **Other**.

3. **Confirm twice**

   Select **Cancel Plan**. The dialog asks "Are you sure? Click "Confirm Cancellation" again to proceed." Select **Confirm Cancellation**. To stay, select **Keep My Plan** instead.

> **What you should see:** an amber notice on the Subscription card that reads "Your plan is cancelled and access ends" followed by the date, and "You keep full access to everything in your plan until then."

You can cancel during your trial too. See [Trial](https://docs.reinvestorhub.ai/reference/plans-and-billing/trial/).

### When your access ends

After the end date, Re:InvestorHub shows **Your subscription has ended** (or **Your free trial has ended**) and asks you to choose a plan. Your data is safe and waits for you. Choose a plan to pick up where you left off, or select **Contact support** if you need help.

## Resume a cancelled plan

Changed your mind before the end date? In the amber notice, select **Resume plan**.

> **What you should see:** the message "Your plan will continue. Cancellation removed." and the notice disappears.

## Next step

  - [AI credits and monthly allowances](https://docs.reinvestorhub.ai/reference/plans-and-billing/ai-credits-and-monthly-allowances/): How many AI coach credits each plan includes.
  - [Invite and manage team members](https://docs.reinvestorhub.ai/reference/team-and-roles/invite-and-manage-team-members/): Add seats by moving to Gold.