Help
Fix common problems, find quick answers, look up a term, see what changed, or contact support.
Use this section when something isn’t working, you want a fast answer, or you need a person.
Fixes for sign-in, email, plan, budget, score, scan and upload problems.
FAQShort answers about accounts, deals, projects, plans and the AI coaches.
GlossaryPlain-English definitions of the terms used in the app.
What's newRecent changes you can see and use.
Contact support
Section titled “Contact support”If the pages here don’t solve it, reach us directly:
| How | Details |
|---|---|
| [email protected] | |
| Phone | 1 (877) 542-4585 |
| Hours | Monday to Friday, 9am to 6pm ET |
In the app, select Help in the sidebar, directly above Settings, to send a support ticket by email. If your trial has ended and the app is locked, Contact support is on the lock screen.
Tell us what you were doing, what you expected, and what you saw. The more exact the message on screen, the faster we can help.
Start with Troubleshooting.