Skip to content

Accept a team invitation

Someone on your team invited you to join their organization in Re:InvestorHub. This walks you through opening that invitation and creating your account.

Before you start

You need the invitation email sent to you. Its link is tied to the email address it was sent to, so it only works for you.

Accept the invitation

  1. Open the invitation email and click the link. It opens the invitation.

  2. Review the invitation. It shows the organization's name, the email address you were invited under, and the role you've been given: Admin, Power User, or User.

    Role What you can do
    Admin Full access - create work and approve change orders
    Power User Create work and submit changes for approval
    User View-only access to all organization data

    Under the role badge, the card also lists the specific permissions that come with your role.

  3. Note the amber notice on the card telling you when the invitation expires. Invitations expire 7 days after they're sent.

  4. Enter your First name and Last name.
  5. Click Accept Invitation & Create Account.

The You've Been Invited card showing the organization name, invited email address, role and its permissions, the 7-day expiry notice, and the First name and Last name form

Note

There is no password field on this page. Re:InvestorHub emails you a separate link to set your password after you accept.

What you should see

The card changes to You're in, welcoming you to the organization by name. It tells you a link to set your password has been sent to your email address, and to sign in once you've done that.

The You're in confirmation card welcoming the new member to their organization and telling them a link to set their password was emailed to them

Tip

If that email doesn't arrive within a few minutes, check your spam folder before contacting your organization's administrator.

Open the link in that second email to set your password, then return and sign in with your new credentials. Go to Login on the confirmation card takes you there.

If you already have an account

If you already have a Re:InvestorHub account under this email address, don't fill out the form. Click Login instead, below the form, and sign in normally.

If the invitation doesn't work

The page shows one of these messages depending on what's wrong with the link:

What you see What it means
Invalid Invitation The link is broken or doesn't match a real invitation. Check the link in your email, or ask whoever invited you to send a new one.
Invitation Expired More than 7 days have passed since the invitation was sent. Ask your administrator for a new invitation.
Already Accepted This invitation has already been used to create an account. Log in instead, or contact your administrator if that wasn't you.
Invitation Revoked Your administrator canceled the invitation. Contact them if you believe this was a mistake.
Something Went Wrong The invitation couldn't be checked. Try again, or contact support if it keeps happening.

Each of these screens gives you a button to go to the login page or contact support.