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Change your password

Change your password from Settings, or reset it from the sign-in screen if you have forgotten it.

Change your password from Settings whenever you want a new one. If you cannot sign in because you forgot it, you can reset it from the sign-in screen instead.

Open Settings

In the sidebar, select Settings, then go to the Security card.

Start the change

Next to Change Password (“Update your password to keep your account secure”), select Change Password. A dialog opens.

Fill in the three fields

Enter your Current Password, a New Password, and the same new password again in Confirm New Password. The new password must be at least 8 characters with uppercase, lowercase, and numbers.

Save

Select Change Password in the dialog.

The Change Password dialog with the Current Password, New Password and Confirm New Password fields
The Change Password dialog, opened from the Security card in Settings.

If something is wrong, the dialog marks the field to fix: “Current password is incorrect”, “Passwords do not match”, or “New password must be different from current password”. Correct it and select Change Password again.

Go to the sign-in screen

On the Sign In screen, select Forgot password?, next to the Password field.

Ask for a reset link

On Forgot Your Password?, enter your Email and select Send Reset Link. We send the link only to the email address registered on your account, and it expires shortly after it is issued.

Open the link and choose a new password

Open the email and follow the link. On Reset Your Password, enter a New Password and Confirm Password, then select Update Password.

  • The reset email does not arrive. Check your spam folder and that you entered the address on your account. If it still does not arrive, contact support.
  • The link has expired. Go back to Forgot password? and request a new one.
  • You signed in with Google. Select Continue with Google on the sign-in screen as usual. This guide covers accounts that sign in with a password.

For the fields on the Profile and Security cards, see Profile and password.